![]() Then still no calls to confirm anything.If I hadn’t gotten text I’d not have had any idea of dates. Was just told when materials in they can work. No one let me know date the sand and gravel would be delivered, it just showed up on Friday 13th. I probably had another call before project started to see when someone could come give me a quote.Īfter paying deposit to Doug end of July I didn’t hear anything until a text came the week before the 16th saying project would start Aug.16th. After I called him back to hire and set day for him to collect deposit I get a call from another person wanting to set appt to come give me a quote. Doug was nice and informative too, that’s a plus. And Paradise Stone never bothered to even call back with estimate. I was waiting for a couple other estimates before deciding. ![]() ![]() Had sales rep/project mgr Doug out and got an estimate. I was called after submitting request on line and set appointment. The one this week from a totally new person asking when he could come inspect and collect, then text request to do survey, totally made me scratch my head and made me get to survey. I might not remember dates real well but I remember getting duplicate/triple calls. Luckily it dried out and wasn’t an issue. We also had monsoons and my yard had standing water in a couple areas. Honestly I don’t remember, maybe week, but I wasn’t in rush. My project was completed in a reasonable amount of time. Of course I was charged for labor for holes but worth it. And dug some post holes into the cement like ground where I’m going to put a dog run. Even moved my Tuff Shed then moved back on to the pavers. Pavers and wall retaining blocks I got myself, AGM installed when they installed the turf. I got turf, rocks, pavers and small area of retaining blocks I’ll use for plants. Only giving 4 overall because communication with people in this company is lacking.
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